Privacy Policy
Privacy Policy
Privacy Policy
Effective Date: 14/03/2025
At Cure Bionics (“we,” “our,” “us”), we prioritize the protection of your personal data and your privacy. This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your personal information when you interact with our products, services, websites, mobile applications, and other platforms.
This Policy applies to all your interactions with Cure Bionics, whether online, over the phone, by email, in person, or through any other means. By using our services, you agree to the terms of this Policy.
Key Points
If you don’t want to read the full Policy, here are the essential points:
- Your Data, Your Control: We only collect and use your personal data when necessary, and you have rights over how it is used.
- Limited Sharing: We share your data only with trusted third parties, such as clinicians, delivery services, and customer support providers, when necessary.
- Marketing Communications: We may send you marketing materials if you consent, and you can opt out at any time.
- Security First: We implement robust security measures to protect your data from unauthorized access or misuse.
- Children’s Privacy: Our services are not intended for children under 13, and we do not knowingly collect their data without parental consent.
1. What Personal Data Do We Collect?
We may collect the following types of personal data:
- Identity Data: Name, date of birth, gender, and username.
- Contact Data: Email address, phone number, and physical address.
- Payment Data: Credit card details, billing information, and transaction history.
- Health Data: Information about your residual limb, including dimensional and muscle data, if you use our bionic products.
- Technical Data: IP address, device information (make, model, operating system), and browsing behavior.
- Usage Data: Information about how you use our products, services, websites, and apps.
- Marketing Preferences: Your preferences for receiving marketing communications from us.
2. How Do We Collect Your Personal Data?
We collect your personal data via:
- Direct Interactions: When you create an account, make a purchase, or communicate with us via email, phone, or social media.
- Automated Technologies: When you use our websites or apps, we collect data via cookies, server logs, and similar technologies.
- Third Parties: We may receive data from healthcare professionals, payment processors, or delivery services.
3. How Do We Use Your Personal Data?
We use your personal data for the following purposes:
- Provide Products and Services: Fulfill orders, process payments, and deliver products.
- Improve Our Services: Analyze usage data to improve our products, services, and customer experience.
- Communicate with You: Send service updates, respond to inquiries, and conduct surveys.
- Marketing: Send promotional offers, newsletters, and other marketing communications (with your consent).
- Legal Compliance: Meet regulatory and legal requirements.
4. Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:
- Consent: You have given us explicit consent to process your data for specific purposes.
- Contractual Necessity: Processing is necessary to fulfill a contract with you (e.g., delivering a product).
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services or marketing.
- Legal Obligation: Processing is required to comply with applicable laws.
5. Who Do We Share Your Data With?
We may share your personal data with:
- Clinicians: Healthcare professionals involved in your treatment or product customization.
- Delivery Services: Third-party providers for product delivery.
- Customer Support Providers: External partners who assist our customer service.
- Legal Authorities: When required by law or to protect our rights.
We ensure all third parties comply with data protection laws and maintain the confidentiality of your data.
6. International Data Transfers
Your personal data may be transferred and stored in countries outside your home country. If the destination country does not have adequate data protection laws, we will implement safeguards such as standard contractual clauses to protect your data.
7. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Enhance your experience on our websites and apps.
- Analyze usage patterns and improve our services.
- Deliver targeted advertising (with your consent).
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our websites.
8. Your Rights Over Your Personal Data
You have the following rights under data protection laws:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request updates or corrections to inaccurate data.
- Erasure: Request deletion of your data in certain circumstances.
- Restriction: Request limits on how we use your data.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing.
To exercise these rights, contact us at : contact@curebionics.com
9. How Long Do We Keep Your Data?
We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law. Typically, this is for 7 years after the end of your relationship with us.
10. Security of Your Data
We implement robust security measures to protect your personal data, including:
- Encryption of sensitive data.
- Regular security audits and continuous monitoring.
- Restricted access to personal data on a “need-to-know” basis.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect their data without parental consent. If we learn that we have collected data from a child under 13, we will delete it immediately.
12. Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on our website, and we will notify you of significant updates. Please review this Policy periodically to stay informed.
13. Contact Us
If you have any questions about this Policy or wish to exercise your rights, please contact us at:
Cure Bionics
- Phone: (+216) 28 02 03 05
- Email: contact@curebionics.com
- Address: Office A2 et A6, Novation City, Pépinière Softech, Sousse, Tunisia
